The supply of a TQSoft and IPReports validation system is just the beginning of the relationship with our clients. Along with support of the system if required, we also strive to make sure that our client's process validation needs are met, regardless of what standard is being worked to or whichever test is to be performed. Below are comments from some of our validation system clients.
"Steris have relied on Isopharm for the supply of equipment, software and technical support for many years, for all aspects of the validation and testing of our equipment. Isopharm’s professionalism and commitment to providing the highest standards possible means that we are able to consistently exceed our customers’ expectations. We use TQSoft and IPReports extensively for the data gathering and reporting that we carry out. This enables us to provide all the information required to meet our customers’ needs. In my twelve years association with Isopharm, I have always been very happy with the service provided."
"The reporting package from Isopharm provides the resource to create a professional validation document where every single line in the report is automatically referenced back to a guidance section. This has allowed transparency not only for our engineers, but also for the Users who need to sign off our report. Every single line in the report provides the means to cross reference with the guidance document we are working to. No one else provides this level of compliance information that I know of."
"During a long term evaluation of TQSoft we found it was easy to configure, calibrate and operate. We are now able to get all the data that we want in a short report which is easy to understand."
"Not only has TQSoft proved to be reliable and very dependable, the software is also extremely versatile. We have used the package with a variety of different data loggers, validating both autoclaves and washer disinfectors to the appropriate standards. Our own clients are also extremely pleased with the reports that we issue, commenting especially on the level of detail and traceability we can now present to them."
"We have been using TQSoft since the new hospital was first built in 1999. The software is extremely User friendly and provides us with exactly what is required to conform to legislation. Since our initial investment we have acquired further systems and trained all craftsmen to operate TQSoft."
"Not only has the system allowed our engineers to increase the speed of their thermometric testing, they can even share information with customers who are also using TQSoft."
"We use the Agilent logger with TQSoft for acquiring our thermometric data, and this provides a vital part of our testing and validating procedures, the system allowing us to produce an accurate and professional report."
"We have found TQSoft to be straightforward to operate during our test procedures. Isopharm are a pleasure to deal with, their on-site training has so far been excellent."
"TQSoft is proving an efficient, flexible and user friendly tool in assisting us to comply with the requirements of HTM's 2010 and 2030."